Case Study
Supporting Max's Group in managing growth across multiple brands
Objective
Max’s Group Incorporated started out as a family owned restaurant and it now owns some of the biggest restaurants in the Philippines. They are projected to grow significantly this year, and with their IT team being a shared services for the different brands, there is a need to have a tool to manage all of their projects.
Background Information
Max’s Group previously used manual trackers to see the progress of their projects. This made it difficult to generate reports, especially because these manual reports are not in real time. There are also no collaboration features on these manual trackers, which made it prone to errors and inaccurate data.
Challenges, Tools and Solutions
Max’s Group decided to use monday.com to help streamline their project management process, and also to utilize it as their ticketing system.
With monday.com’s intuitive GUI, Max’s Group was able to set up the Portfolio Solution to help manage their projects. They also heavily rely on monday.com automations to make their tasks easier — they are currently running over 200k automations on the platform. Some of these notifications alert them on the status of their tasks, notify them if a task has been assigned to them, and remind them of due dates.
monday.com also has a mobile application, and the Max’s team heavily uses it since the team is usually on the road to check on their different branches. This has greatly improved Max’s Group’s overall collaboration, using it to get real-time updates from the team.
